What We Collect and Why It's There
When you open a gdlotto account from Kuantan, Kota Bharu or anywhere else in Malaysia, we collect the basics: your phone number, a verified payment method, and the device details needed to keep your session on your phone or browser in sync. Deposits through Touch 'n
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Go eWallet, Boost or GrabPay carry a reference number and timestamp that we store to match your wallet to your account — we don't see your e-wallet PIN or your bank login, only the transaction confirmation. Session data, such as which tables you opened or what
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device you logged in from, is recorded so our support team can trace an issue if you raise one, and so your login stays tied to one verified account. We don't sell this information to outside advertisers. Where local law requires us to hold records for
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a set period, for example transaction logs tied to a payment dispute, we keep only what's needed and nothing extra. Access, storage and retention depend on local law, and this policy applies only where local law permits account access in the first place. If you switch
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from the gdlotto app to a mobile browser, your session carries over without us asking for your details twice, because the account record, not the device, is what we check.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.